An Orbi mesh WiFi system is an intelligent package consisting of a router and a pair of satellites. Users can add more satellites depending on their internet requirements. The working status of the mesh system is determined by the colors that appear on the router and satellite LED. Like, the Orbi satellite flashing white situation shows up if the satellite is booting up or the firmware update is in progress. The same is the case with the router. The OFF status of the LED lights indicates that everything is perfect.
But, what should you conclude if your Orbi router is solid magenta? Is it a problem? If yes, then what are the possible workarounds? The same has been discussed in this post. Get down to reading this instant and learn what you should be aware of regarding the magenta light on the router unit of the Orbi WiFi system.
What Does the Magenta Light on Orbi Mean?
The appearance of the magenta color on your Orbi router indicates an internet connection-related problem. Well, the internet problem can either arise due to a connection mistake from your end or from the side of your ISP. Possibly your ISP is doing some sort of maintenance.
Is It a Problem If the Orbi Router is Magenta?
From the description above, it is clear that the magenta light on the Orbi router is a sign that the internet-related issue has knocked at your door and you need to do something to troubleshoot it.
But, before you hop up to any advanced troubleshooting technique, we suggest you power cycle the Orbi network. Wondering why? Well, the router might also illuminate the magenta light if a technical glitch has affected its performance. It is a well-known fact that restarting helps in addressing technical glitches.
To reboot the entire Orbi network, you are advised to power down the satellite and router. Then, keep them at rest for 10-15 minutes. Lastly, you can switch them on one after another. But, remember to follow a particular sequence. Else, communication errors might occur and you are likely to face issues accessing orbilogin.com even after resolving the issue in discussion. You should switch off the router first and then its respective satellites. The same condition applies to the powering-up part. What happened? Is your Orbi router still magenta? If yes, then read a little more and learn what can be done to resolve the problem.
Possible Solutions: Orbi Router is Magenta
1. Check the LAN Connection
The internet issue or let us say the magenta light issue with your Orbi router might be an outcome of the weak LAN connection with the modem. Well, it is likely to happen if the cable is loosely connected. In the worst scenario, the cable itself is damaged. So, run a thorough eye scan on the cables connecting your WiFi devices.
In case the connection is found loose, you are advised to make it stable at the ports. Additionally, replace the LAN cable if the current one is not in the condition of doing the signal transmission job perfectly. Furthermore, be very certain that the cable used to connect both devices has utilized the correct ports. In case you are not sure about the same, consider checking the ports to be used from the router’s user manual.
2. Check for Placement and Contact ISP
There is a chance that the improper placement of your Orbi devices is not letting your router get connected to the internet hence resulting in the purple light issue. Thus, you are suggested to place your Orbi devices perfectly. It means an area free of signal interference. To be very specific, be very sure that you have not kept any of the Orbi units near a thick concrete wall in a corner.
Moreover, there is also a restriction to place the router or satellite near a device emitting electromagnetic radiations and surfaces that are lustrous. Avoid placing your Orbi units near metal objects. If the issue is still not fixed, contact your ISP for clarification regarding the internet services from his end.
The Conclusion
The magenta light on Orbi is a result of no or poor internet connection that can be gotten rid of with a simple reboot or doing some tweaks with the router-modem LAN connection. You can also try experimenting with the location of your Orbi devices.
But, if the Orbi router is still magenta, you are suggested to perform a factory default reset on the mesh system and start everything from scratch using the default Orbi login details. You can do so with the help of the Orbi mobile app or the login URL.